We believe every small business deserves the tools to reply fast, invoice easily, and get paid, without stitching together five different apps.
OneDash was built to solve one problem: small businesses lose sales and time because chats, quotes, CRM, invoicing, counter sales, and payments live in separate places. We bring them together into a single, affordable, AI-powered workspace purpose-built for South African SMEs, with POS and offline desktop support when you need it.
OneDash was born from a simple observation: most South African businesses already sell on WhatsApp, but then jump to spreadsheets and a separate invoicing tool to actually get paid. Messages go unanswered, quotes get lost, and invoices are chased manually.
We built OneDash to fix that: one place to chat with customers, answer with AI, manage your CRM pipeline, send a quote, turn it into an invoice, ring up counter sales on POS, and collect payment with PayFast, Ozow, or Yoco, online or offline. Whether you're a one-person shop or a growing team, OneDash helps you respond faster and get paid sooner.
OneDash is guided by four core values: Speed First (every millisecond of response time matters), Trust & Security (POPIA compliance and data sovereignty are non-negotiable), Simplicity (tools teams adopt in minutes, not months), and Customer Growth (our success is measured by outcomes we create for clients).
Every millisecond matters. We obsess over response times so your customers never wait.
Enterprise-grade security, POPIA compliance, and data sovereignty are non-negotiable.
Complex problems, simple solutions. We build tools that teams adopt in minutes, not months.
Your success is our success. We measure ourselves by the outcomes we create for our customers.
Unlike generic chat apps, OneDash is built for the way South African businesses sell: WhatsApp-first conversations, full CRM and invoicing, POS for counter sales, offline desktop backoffice for unreliable connectivity, quotes in ZAR, PayFast, Ozow, Yoco, and Paystack payments, a shared team inbox, and POPIA-compliant data hosted right here in South Africa.
We understand local realities: customers who prefer WhatsApp, the need for affordable pay-as-you-go pricing, and the importance of getting paid quickly with the payment methods South Africans already trust.
Give your team one inbox, assign chats, and keep every conversation in one place.
Built to comply with South African data protection law, with audit trails for accountability.
Full deal pipelines, lead scoring, and campaigns linked to every WhatsApp conversation.
Quotes, invoices, recurring billing, and payment links without a separate billing tool.
Tills, cashiers, terminals, and shift cash-up synced to inventory and invoicing.
Native Windows/Mac app with local data and cloud sync when you reconnect.
PayFast for cards and subscriptions, Ozow for instant EFT, and Yoco for card links, so customers pay the way they already trust.
Optional paid onboarding to get your WhatsApp Business API connected and your first invoice out.
Official API with templates, broadcast, and media support.
Embeddable widget with custom branding on any website.
Transactional messaging in your unified inbox.
Inbound and outbound AI calls with ROI reporting.
Counter sales with tills, cashiers, and shift reports.
Offline CRM, invoicing, inventory, and POS with cloud sync.
OneDash is headquartered in Johannesburg, with primary data infrastructure in Johannesburg and disaster recovery in Cape Town. Built by a team that understands local business, OneDash keeps your data in South Africa and fully POPIA compliant.
A platform that speaks your language: ZAR pricing, PayFast, Ozow, Yoco, and Paystack payments, and support that gets how small businesses here actually operate.