OneDash is the South African business workspace combining WhatsApp, CRM, invoicing, payments, inventory, POS, and AI, with offline desktop support when you need it.
14-day free trial · No credit card · From R299/month
The one workflow most South African small businesses run every day: a customer messages you, you quote, you invoice, and you get paid. OneDash does the whole thing in a single chat, so you stop juggling WhatsApp, spreadsheets, and a separate invoicing tool.
A customer WhatsApps you a question or an order.
AI answers instantly or hands over to you.
Turn the chat into a quote, then an invoice.
Offer PayFast, Ozow, Yoco, or Paystack, right in the chat.
Payment lands, receipt is sent automatically.
Not bolt-on extras. OneDash includes a complete CRM and invoicing suite from day one, linked to every WhatsApp conversation, so you track deals, send quotes, issue invoices, and reconcile payments without exporting to another app.
Every WhatsApp chat links to a contact record. Track leads, score prospects, move deals through pipelines, and run campaigns without a separate CRM subscription.
Create quotes and invoices in seconds, attach PayFast, Ozow, Yoco, or Paystack payment links, automate recurring billing, and reconcile payments automatically.
Sell at the counter with a full POS till, cashiers, terminals, and shift cash-up, then keep trading when the internet drops. The OneDash desktop backoffice runs CRM, invoicing, inventory, and POS locally and syncs to the cloud when you reconnect.
Ring up walk-in sales on a fast till. Manage cashiers, terminals, departments, floor tables, slip printing, and shift cash-up, with every sale synced to inventory.
Install OneDash on Windows or Mac. CRM, invoicing, inventory, and POS run from a local database when connectivity is unreliable, then sync automatically when you are back online.
Offer PayFast for cards and subscriptions, Ozow for instant EFT, Yoco for card payment links, and Paystack for cards and mobile money across Africa. Send links in WhatsApp, on invoices, or through your customer portal, with automatic tracking and receipts.
How payment gateways work on OneDashCard payments and subscriptions for customers who prefer debit or credit card.
Instant EFT for customers who want to pay straight from their bank account, no card needed.
Card payment links via Yoco for merchants and customers already on the Yoco platform.
Cards, bank transfer, and mobile money for customers paying across Africa.
OneDash replaces your separate CRM, billing software, help desk, and communication tools with a single AI-powered workspace. WhatsApp Business API, SMS, Email, Web Chat, AI Voice, invoicing, inventory, POS, offline desktop backoffice, and AI agents, all natively integrated for South African businesses.
Stop juggling five different tools. OneDash brings communication, CRM, invoicing, inventory, POS, offline desktop, and analytics into one intelligent workspace.
Full customer lifecycle: contacts, deal pipelines, lead scoring, campaigns, and tasks, all linked to every WhatsApp conversation.
Professional invoices, quotes, recurring billing, and PayFast, Ozow, Yoco, and Paystack payment links with auto reconciliation.
WhatsApp, SMS, Email, Web Chat, and AI Voice, every conversation in one real-time inbox with smart routing.
Answer common questions 24/7 across all channels. Trained on your knowledge base with smart human handover.
Multi-warehouse stock, suppliers, purchase orders, price lists, and reorder alerts connected to sales.
Transparent pay-as-you-go billing. 1 credit = R1. Top up instantly via Ozow EFT. Real-time usage reports.
Inbound and outbound AI voice calls with call billing, session tracking, and ROI reporting built in.
Run OneDash on your own domain with custom branding, colours, and HTTPS, your brand, our platform.
14+ KPIs, AI vs human performance, voice ROI, credit usage, and lead funnel analytics with CSV/PDF export.
Counter sales with tills, cashiers, terminals, and slip printing, synced with inventory and invoicing.
Run CRM, invoicing, and POS from the desktop backoffice without internet. Changes sync automatically when you reconnect.
Get started in three steps: connect your WhatsApp Business number and other channels, add your products, price list, and FAQs, then start replying, invoicing, and getting paid. Need a hand? We offer paid setup for your WhatsApp Business API.
Three simple steps to run your business from one inbox.
Link your WhatsApp Business number, web chat widget, SMS, and email in a few steps.
Load your products and price list, then add FAQs and docs so the AI can reply accurately.
Handle chats, send invoices with PayFast, Ozow, Yoco, or Paystack links, and collect payment, all from one inbox.
OneDash AI agents answer common customer questions automatically, 24/7, trained on your own documents, PDFs, URLs, and FAQs. When the AI can't help, it hands over to you or your team with the full conversation history intact.
Pay only for what you use, AI messages from 0.1 credits (R0.10). No ML infrastructure to manage.
Resolve queries automatically using AI trained on your docs, FAQs, and product knowledge.
Seamless handover to human agents with full conversation context preserved.
Retrain on updated knowledge, new products, or policy changes instantly.
Hi, do you have the 20kg cement in stock? And can you send me an invoice for 15 bags?
Yes, 20kg bags are in stock. I've created invoice #INV-2041 for 15 bags (R1,275). Pay via PayFast, Ozow, Yoco, or Paystack: 👉
See your conversations, CRM pipeline, invoices, and credit balance at a glance. Track message activity, what your AI is handling, and which invoices are still outstanding, with no spreadsheets required.
The same workspace you'll use every day: unified inbox, CRM, invoicing, credits wallet, and clear reporting.
Start from R299/month with core CRM, invoicing, and inventory. Upgrade to Starter (R499+) for AI and WhatsApp automation. Top up your wallet anytime via Ozow instant EFT, 1 credit = R1.00. Collect customer payments via PayFast, Ozow, Yoco, or Paystack. On Core, credits cover SMS and email only.
0.1 cr (R0.10)
0.35 cr (R0.35)
2.5 cr (R2.50)
3.5 cr (R3.50)
Native modules that work together: CRM, Invoicing, Inventory, Point of Sale, Customer Portal, AI Knowledge Base, Lead Hunter, Chat Widget, and White Label, all in one account, so your data flows without manual exports. Run the desktop backoffice offline and sync when you're back online.
Manage your whole customer journey, from the first WhatsApp message to the final paid invoice, in one place.
Full pipelines, lead scoring, campaigns, and deal tracking.
Quotes, invoices, recurring billing, and PayFast, Ozow, Yoco, and Paystack payments.
Warehouses, stock, suppliers, and POs.
Tills, cashiers, terminals, and counter sales.
Bulk import, outreach, and lead scoring.
Self-service invoices, quotes, and tickets.
Train AI on docs, PDFs, and URLs.
Custom domain and portal branding.
Embeddable widget with custom branding.
OneDash is POPIA-compliant and hosted in South African data centres (Johannesburg primary, Cape Town for disaster recovery), with encryption in transit and at rest, role-based access for your team, and full audit trails. White-label on your own domain is available on the Enterprise plan.
TLS 1.2+ in transit and AES-256 at rest to keep your data safe.
Data centres in Johannesburg (primary) and Cape Town (disaster recovery).
Role-based permissions for your team with full audit logging.
Built to comply with South African data protection law.
If your customers reach you on WhatsApp and you invoice them every month, OneDash replaces the mess of chats, spreadsheets, and separate billing tools with one workspace.
Ring up counter sales on POS, take orders on WhatsApp, check stock, send an invoice with PayFast, Ozow, Yoco, or Paystack links, and keep products in sync, even offline.
Plumbers, salons, tutors, consultants: quote jobs, invoice monthly clients, and chase overdue payments automatically.
Share one inbox across your team, assign chats, and manage contacts and deals without paying for five separate tools.
Start your 14-day free trial today, or book a personalised demo with our team. No credit card required.