Start from R299/month with core CRM, invoicing, and inventory. Upgrade to Starter (R499+) for AI agents and WhatsApp automation. Pay-as-you-go credits at 1 credit = R1.00. Core covers SMS and email; AI from Starter upward. Top up via Ozow instant EFT, and collect customer payments with PayFast, Ozow, Yoco, and Paystack.
Your back office in one app. CRM, invoicing, and inventory from under R10/day.
100 base credits included SMS & email only
WhatsApp inbox and AI agents that reply, qualify leads, and close sales around the clock.
500 base credits included All channels incl. AI
For growing teams that need all channels and analytics.
2 000 base credits included
For large organisations with custom requirements.
10 000 base credits included
All prices include 15% VAT · Annual billing = pay for 10 months, get 12 · Start 14-day free trial on Core or Starter
Side-by-side for a typical SA small business needing CRM, invoicing, and customer messaging. We compare OneDash Starter against what you would normally buy separately. Core (R299/mo) is CRM + invoicing + SMS/email only — no WhatsApp, web, AI, or voice.
| Capability | OneDash Starter plan from R499/mo | Separate tools CRM + invoice + WhatsApp from ~R3,200/mo | Zoho CRM 3 users, CRM only from ~R1,350/mo | Wati / Respond.io WhatsApp inbox only from from ~R1,200/mo |
|---|---|---|---|---|
| CRM (contacts, deals, pipelines) | Included | Zoho or HubSpot extra | Core product | Not included |
| Invoicing & quotes | Included | Xero/Sage separate | Zoho Books extra | Not included |
| Inventory / stock | Included | Spreadsheet or add-on | Zoho Inventory extra | Not included |
| PayFast / Ozow / Yoco / Paystack on invoices | Built-in | Via Xero plugins | Not native | Not included |
| WhatsApp Business inbox | From Starter | Wati, Respond.io | Needs BSP partner | Core product |
| Web / live chat widget | From Starter | Tidio, Crisp | SalesIQ add-on | WhatsApp only |
| SMS | All plans | Bulk SMS gateway | Not included | Not included |
| All plans | Mailchimp, etc. | Campaigns add-on | Not included | |
| AI agents (auto-reply, knowledge base) | From Starter | Extra platform | Zia AI limited | Basic automation |
| AI voice calls | Included | Separate vendor (USD) | Not included | Not included |
| One inbox for all channels | Included | Multiple apps | Multiple apps | WhatsApp only |
| Pay-as-you-go usage wallet | 1 credit = R1 | Per-vendor billing | Per-seat billing | Per conversation |
| Typical monthly software spend | R499/mo + Pay-as-you-go | R3,200 – R6,000+/mo | R1,350+ (no messaging) | R1,200+ (inbox only) |
Indicative competitor pricing incl. VAT: Xero Growing ~R550, Zoho CRM ~R450/user, Respond.io from ~R1,400, Wati from ~R1,200. WhatsApp Meta conversation fees apply everywhere. OneDash prices are live from this page.
Pick a plan and enter expected usage. Every plan includes free base credits — you only top up when usage exceeds them. 1 credit = R1.00 incl. VAT. Core credits work for SMS & email only.
Rates from live credit pricing: WhatsApp 0.1 cr, AI 0.1 cr, voice ~3 cr/min, SMS 0.35 cr, email 0.01 cr. Does not include WhatsApp Meta conversation fees.
Enter how much you expect to use each month. 1 credit = R1.00 incl. VAT. Subscription plans include free base credits — this shows raw usage cost before those credits apply.
| Service | Rate | Quantity / month | Credits | Cost (ZAR) |
|---|---|---|---|---|
WhatsApp messages | 0.1 cr/msg | 200.00 | R200 | |
AI resolution resolutions | 0.1 cr/each | 40.00 | R40 | |
SMS messages | 0.35 cr/msg | 70.00 | R70 | |
Email messages | 0.01 cr/msg | 5.00 | R5 | |
Inbound voice minutes | R2.50/min | 0.00 | R0 | |
Outbound voice minutes | R3.50/min | 0.00 | R0 | |
| Total usage | 315.00 cr | R315 | ||
WhatsApp, AI, and voice usage require Starter plan or above. Core plan credits cover SMS and email only.
With a subscription plan:
Every plan includes base credits in your wallet. When you need more, top up instantly via Ozow EFT. 1 credit = R1.00. On Core, credits cover SMS and email only. Upgrade to Starter or above for AI and WhatsApp usage. Services pause at zero balance, so you're always in control of spend.
Every plan includes invoicing with PayFast, Ozow, Yoco, and Paystack payment links. Your customers pay by card, instant EFT, or mobile money, sent in WhatsApp, on their invoice, or through your customer portal.
Full gateway setup guideCard and subscription payments for customers who prefer debit or credit card.
Instant EFT for customers who want to pay straight from their bank account.
Card payment links via Yoco for merchants and customers on the Yoco platform.
Cards, bank transfer, and mobile money for customers paying across Africa.
Compare plans side by side. All prices include 15% VAT. Core is the entry plan with CRM, invoicing, and inventory. Starter adds WhatsApp, web chat, and AI agents. Enterprise includes all channels, white label, and a dedicated account manager.
| Feature | Core | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Monthly Active Contacts | 500 | 1,000 | 10,000 | 30,000 |
| Team Seats | 3 | 5 | 10 | 20 |
| Base Credits / month | 100 | 2000 | 10000 | 10000 |
| Credit usage | SMS & Email | All channels | All channels | All channels |
| Web Chat & Live Chat | ||||
| SMS | ||||
| AI Voice | ||||
| AI Agents | ||||
| CRM (contacts, deals, pipelines) | Full | Full | Full | Full |
| Invoicing & Payment Gateways | ||||
| Inventory | ||||
| Loans & Lending | ||||
| Customer Portal | ||||
| White Label Portal | ||||
| Analytics Dashboard | — | Basic | Advanced | Premium |
| API Access | ||||
| Custom Integrations | ||||
| Dedicated Account Manager | ||||
| SLA Guarantee |
Extend your platform with extra WhatsApp numbers, white-label portal branding, custom API integrations, and credit top-up packages sized for your volume.
Have full access to platform API and webhooks
Enterprise plan
Additional WhatsApp Business numbers for separate departments or brands.
R99 /month
Custom domain, branding, colours, and HTTPS for your client-facing portal.
Enterprise plan
Connect Adview to your ERP, CRM, or custom systems via APIs.
R999 /month
Plans start at R299/month with a 14-day free trial on Core and Starter. Usage is billed via credits (1 credit = R1). Annual billing gives 2 months free. Enterprise clients can pay by EFT or purchase order.
14-day free trial on Core or Starter. No credit card required.