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Adview is becoming OneDash. Same local team, one stronger workspace for your business.

AI Agents

AI that answers customers using your own data

Upload your product docs, policies, and FAQs. OneDash AI agents use vector search to answer customer questions accurately, escalate to humans when needed, and run around the clock.

  • Train on your PDFs, docs & website URLs
  • Vector search for accurate, contextual answers
  • Look up stock, CRM & invoices during conversations
  • Smart escalation when AI cannot resolve

Requires Starter plan or above. Billed per AI resolution from credits wallet.

Agent Performance
Resolution rate
78%
This week
Escalated
22%
To human
Avg credits
0.1 cr
Per resolution
24/7
Availability
RAG
Knowledge base
Tools
Live lookups
Handover
To humans

Everything in AI Agents

Train AI agents on your documents and FAQs. Auto-reply on WhatsApp, web chat, and email 24/7.

01

AI Agents

24/7 auto-reply

Agents handle routine questions on WhatsApp, web chat, and email while your team sleeps.

Knowledge base

Upload PDFs, documents, and URLs. Vector embeddings enable semantic search across your content.

Smart handover

Agents detect when they cannot help and escalate to a human agent with full context.

Version control

Publish and rollback agent configurations. Test before going live.

Tool use

Agents can look up stock, CRM records, and invoice status during conversations.


02

Templates & Pricing

Message templates

Reusable templates with dynamic variables for consistent professional messaging.

Credits billing

AI usage billed per resolution from your credits wallet at published rates.

From setup to results

1

Train

Upload documents and URLs. Vector embeddings index your content for semantic search.

2

Configure

Set agent personality, tools, and escalation rules. Test before publishing.

3

Deploy

Enable on WhatsApp, web chat, and email. Toggle per conversation.

4

Improve

Review conversations, update knowledge base, and publish new agent versions.

Built for real teams

After-hours support

Answer FAQs 24/7 while your team sleeps. Escalate urgent cases.

Product enquiries

AI checks inventory and pricing in real time during WhatsApp chats.

Which plan includes this?

All prices incl. VAT. See full pricing →

PlanAvailabilityNotes
CoreNot available
StarterIncluded
Pro+Included
EnterpriseIncludedCustom prompts

Works natively with

No Zapier required. These modules connect inside OneDash with shared contacts and data.

WhatsApp
Web Chat
Knowledge Base
CRM

Common questions

Ready to use AI Agents?

14-day free trial on Core or Starter. No credit card required. Setup takes minutes.