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Adview is becoming OneDash. Same local team, one stronger workspace for your business.

CRM

A full sales workspace, not just a contact list

OneDash CRM covers the complete customer lifecycle: from first WhatsApp message to closed deal. Every conversation links to a contact, account, or deal so your team always has context.

  • Contacts, accounts, leads, deals & projects in one workspace
  • Activity timeline with tasks, meetings & call logs
  • WhatsApp conversations linked to deals automatically
  • Campaigns across SMS, email & WhatsApp from CRM segments
Sales Pipeline
Qualified
24 deals
R840K
Proposal
18 deals
R1.2M
Negotiation
12 deals
R620K
Closed Won
8 deals
R2.4M
360°
Customer view
Kanban
Deal pipelines
Multi
Channel campaigns
Audit
Full trail

Everything in CRM

Manage contacts, accounts, deals, pipelines, tasks, meetings, and projects in one CRM linked to your inbox.

01

Contacts & Accounts

Centralise every person and company you work with.

Contacts

Store contact details, tags, assignment, and full conversation history. Import and export in bulk. Sync with your unified inbox and invoicing contacts.

Accounts

Manage company accounts with contact persons, KYC documents, and a financials tab showing live invoices, quotes, payments, and credit notes for that customer.

Guest conversion

Convert website chat or WhatsApp guests into CRM contacts or leads in one click. Block or unblock contacts and toggle AI handling per conversation.

Unified contacts

One contact record across CRM, invoicing, and inbox. Changes sync so you never duplicate data between modules.


02

Leads & Pipeline

Qualify prospects and move deals through custom stages.

Leads

Capture leads with source tracking, status, assignment, and scoring. Convert qualified leads into deals or contacts when ready.

Lead scoring

Automatic and manual scoring to prioritise hot prospects. Filter and assign high-score leads to the right rep.

Deals & pipelines

Track deals in table or Kanban view. Mark won or lost, see pipeline value, and use multiple pipelines with configurable stages and win probabilities.

Pipeline management

Create pipelines for different products or teams. Set rotten days, stage probabilities, and closed-won/lost stages.


03

Activity & Collaboration

Log every interaction and keep the team aligned.

Tasks

Create tasks linked to contacts, deals, or accounts. Set priority, due dates, and mark complete or reopen.

Meetings

Schedule meetings with notes and meeting URLs. Add events to Google Calendar directly from OneDash.

Call logs

Log inbound and outbound calls manually with direction, duration, outcome, and recording URL. Appears on the contact timeline.

Notes & activity timeline

Add notes to any record. View a chronological activity feed across leads, deals, and accounts, every touchpoint in one place.


04

Projects & Campaigns

Run delivery work and outbound outreach from the same CRM.

Projects

Track projects with milestones, tasks, team assignments, and completion percentage. Link projects to accounts or deals.

Campaigns

Launch SMS, email, or WhatsApp campaigns to CRM segments. Track delivery, opens, and replies with ROI metrics.

Campaign templates

Save reusable campaign setups with the advanced campaign wizard, recipients, scheduling, and channel selection.

CRM audit log

Full audit trail of changes across CRM records for compliance and team accountability.

From setup to results

1

Capture

Import leads from WhatsApp, web chat, CSV, or Lead Hunter. Auto-create contacts from inbox guests.

2

Qualify

Score leads, assign to reps, and move through custom pipeline stages with rotten-day alerts.

3

Engage

Log calls, schedule meetings, add notes, and run campaigns, all on the contact timeline.

4

Close

Mark deals won, generate invoices from the account financials tab, and track delivery in projects.

Built for real teams

Sales teams

Replace spreadsheets and a separate CRM. One pipeline from first WhatsApp message to paid invoice.

Account management

Company accounts with KYC docs, contact persons, and live invoice/payment history.

Outbound prospecting

Import lists, score engagement, and convert hot leads to deals without leaving OneDash.

Which plan includes this?

All prices incl. VAT. See full pricing →

PlanAvailabilityNotes
CoreIncludedFull CRM, no WhatsApp inbox
StarterIncluded+ WhatsApp & campaigns
Pro+IncludedAll channels + voice
EnterpriseIncludedWhite label + SLA

Works natively with

No Zapier required. These modules connect inside OneDash with shared contacts and data.

WhatsApp Inbox
Invoicing
Lead Hunter
AI Agents
Inventory

Common questions

Ready to use CRM?

14-day free trial on Core or Starter. No credit card required. Setup takes minutes.