Email in your unified inbox
Stop switching between Gmail and your CRM. Manage customer email in the same inbox as every other channel, with full threading, attachments, and AI draft replies.
Available on all plans including Core.
Threaded email conversations alongside WhatsApp, SMS, and chat, with AI-assisted replies.
Email threads grouped by customer. See full history without leaving OneDash.
Send and receive file attachments. Link emails to CRM contacts and deals.
AI agents draft replies based on your knowledge base and conversation context.
Email is a first-class channel in CRM broadcast campaigns with delivery tracking.
Configure your email channel to receive customer emails in OneDash.
View threaded conversations, assign agents, and link to CRM records.
Respond manually or let AI draft replies based on your docs and context.
Stop switching between Gmail and your CRM. One inbox for everything.
Email threads linked to deals with full activity timeline.
| Plan | Availability | Notes |
|---|---|---|
| Core | Included | — |
| Starter | Included | + AI replies |
| Pro+ | Included | — |
| Enterprise | Included | — |
No Zapier required. These modules connect inside OneDash with shared contacts and data.
14-day free trial on Core or Starter. No credit card required. Setup takes minutes.